Privacy policy
Last updated: December 14, 2024
This Privacy Policy describes how Infinity Cigars (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from getyourcigars.com (the “Site”) or otherwise communicate with us. “You” refers to any individual using our Services, whether as a visitor, customer, or other party.
By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site or Services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a new “Last Updated” date.
How We Collect and Use Your Personal Information
We collect personal information directly from you, automatically when you use our Site, and from third parties such as service providers. We use this information to operate our Site, fulfill orders, provide customer service, improve our services, and for marketing purposes.
Information You Provide
- Contact Information: Name, email, phone number, and address.
- Order Details: Billing/shipping information and purchase history.
- Account Info: Username, password, and other security data.
- Customer Messages: Any information shared when contacting us.
Information We Collect Automatically
We collect technical data and usage information when you use our website. This may include your IP address, browser type, device info, referring URLs, and interactions with the Site. We use cookies, web beacons, and analytics tools like Google Analytics to gather this data.
Information from Third Parties
We may receive information from:
- Third-party plugins or platforms integrated with our Site (e.g., payment gateways, security providers, CRM systems).
- Advertising and analytics services.
- Social media platforms when you interact via embedded posts or login features.
How We Use This Information
- To provide products and services including order processing, fulfillment, account management, and customer service.
- To send marketing communications by email or SMS, based on your preferences.
- To analyze usage and improve functionality, performance, and user experience.
- To detect and prevent fraud, security breaches, or violations of our terms.
Cookies
We use cookies and similar technologies to operate and improve our website, remember user preferences, and understand user behavior. Cookies help us deliver personalized content and advertising via platforms like Google Ads and Meta (Facebook/Instagram).
You can configure your browser to reject or delete cookies. Note that some features may not work correctly if cookies are disabled.
We also recognize the Global Privacy Control (GPC) browser signal and will honor it as a request to opt out of personal information sharing and targeted advertising. Learn more at globalprivacycontrol.org.
Other than GPC, we do not currently respond to “Do Not Track” signals.
How We Disclose Your Information
We may share personal information with the following:
- Service providers (e.g., hosting companies, email services, payment processors).
- Marketing partners for targeted ads and promotions.
- Legal authorities if required to comply with law or protect our rights.
- Third parties in business transactions like mergers or acquisitions.
Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before submitting personal information.
Children’s Data
Our Services are not directed to children under 13. We do not knowingly collect personal data from children. If you believe your child has provided us with personal information, please contact us so we can delete it.
Security and Retention
We implement safeguards to protect your information but cannot guarantee 100% security. Data retention depends on the nature of the data and our legal obligations, but we retain data only as long as necessary.
Your Rights
Depending on your location, you may have rights such as:
- Access to the personal information we hold about you.
- Correction of inaccurate or outdated information.
- Deletion of your data.
- Withdrawal of consent.
- Data portability.
- Restriction or objection to processing.
- Opt-out of marketing communications.
You may contact us to exercise any of these rights. We may verify your identity before processing such requests.
International Users
Your data may be stored and processed outside your country, including in the U.S. and other jurisdictions that may not have equivalent data protection laws. We use appropriate safeguards when transferring data internationally.
Contact Us
If you have questions or want to exercise your rights, you can contact us at:
Infinitycigar@gmail.com
Infinity Cigars, 75-77 Fort Eddy Road, Unit – C, Concord, NH – 03301